Questions answered

How long it takes to create a virtual tour?
Every virtual tour that is created during weekdays will be online 24 hours from the time the pictures were taken. Weekend Request will be processed next business day.

Can I request a rush delivery on my virtual tour?
We will make every effort to accommodate special request. Please inquire by phone for additional information and arrangement.

Can I have a unique web address created for my virtual tour?
Yes. This is an add-on to your virtual tour and additional charge is applicable. We can provide you with a unique address, displaying the number and street name of your listing. You can choose either between .com or .ca ending for your address.  E.g. http://www.123anystreet.com or http://www.123anystreet.ca

Are my virtual tours MLS compliant?
Yes. We provide both branded and unbranded virtual tour links, with the selection to use the unbranded tour to satisfy MLS regulations.

Can you populate my MLS information to the virtual tour?
Yes we can. Please be sure to provide us with the MLS number of your listing at the time of order is placed to ensure there will be no delay in adding this information.

When will my virtual tour expire?
Every virtual tour will be available for 1 Year, if requested to extend beyond one year, an annual fee will be applied.

Can I customize and make changes to my virtual tours?
Yes. We will be provide you an account to access your virtual tour and make changes such as color of the skin and text.

How will it affect my tours when I change my company or contact information?
Once you provide us the new information, we update your settings which will automatically update the tours.

Can floor plans be added to my virtual tour?
Yes. If you provide us with the floor plan we can add it as a picture and make it part of your interactive presentation.